PG

Port of Galveston • Customer Service Report

Port of Galveston Customer Service Report

Capture the details Space Genius needs to investigate the issue.

1

Guest details

Who experienced the issue and when they interacted with the system?

Guest nameGuest emailCSA name

What were they trying to do?

Create a new reservationModify an existing reservationCancel reservationLoyalty loginUpdate password

When did the guest experience the issue?

3

What went wrong?

Record what happened, not what we think caused it.

Exact error message or what happened

ScreenshotJPEG, PNG, or GIF onlyChoose screenshotNo screenshot selected

Keep payment data out of this form. Never enter a full card number, security code, expiration date, or password.

Port of Galveston reservation support • Testing use only